First things first...

Yes! Simply leave a note for your colourist when completing our colour quiz on our site, letting them know the current formula and colour id you use or the brand and shade of boxed colour—we’ll take it from there. eSalon has its own colour line, so our Colourists will translate your current formula into our own, and craft your perfect match. Trust us, we're experts!

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Nope! We’re all about keeping it custom, so just like your colour, you have options when placing an order! You will have two choices when ordering, either joining our Colour Plan or ordering a single Colour order. If you decide to place an order and be on our Colour Plan, you’ll see information about our recurring service during checkout. This just explains that you can pause, modify or turn off the service at any time through your account or by giving us a call. You can also choose single shipment options if you would like. The biggest advantage of our hair colour plan is that you receive 20% off of every order. The decision is completely up to you!

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We use only the highest quality ingredients and pigments in our advanced salon-grade formulas. This allows us to deliver superior gray coverage along with rich, long-lasting, healthy hair color.

• Vitamin E helps condition dry hair & scalp
• Provitamin B5 moisturizes hair
• Keratin gives hair strength & flexibility
• Silk Amino Acid strengthens & conditions the hair
• Soybean Protein improves hair body & texture
• Aloe Vera moisturizes, adds shine & helps manageability
• Chamomile moisturizes
• Wheat Protein replenishes & strengthens the hair

**eSalon does not test our hair color or other products on animals.

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• How do I know which is right for me?

  All of our products are meant to bring out the best in your colour! Many of our hair-care products are colour-loving and all are formulated with ingredients to help support the overall health of your hair. Need to match your colour with one of our pigmented products? If you’re signed in to your account, we’ll automatically recommend your perfect shade! If you don’t have an account, simply answer a few short questions, and we’ll help you find your match.

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• Are your products colour-safe?

  All of our products are meant to bring out the best in your colour! Many of our hair-care products are colour-safe and all are formulated with ingredients to help support the overall health of your hair. Our shampoo and conditioner are all Sodium Lauryl Sulfate (SLS) and Sodium Laureth Sulfate (SLES)-free. 

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We’re here for you. When filling out our colour quiz, you will see colour swatches that we recommend for your hair goals. Looking for something different? Go ahead and leave a comment for your colourist in your account, and they can reach out with recommendations. Your colour is made just for you and we work hard to make your colour dreams come true!  

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Good news! You can do this in your account.

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